Publix is a large grocery store chain located in the Southeast. This store takes pride in taking care of its customers. They offer free carryout service to take your groceries to your car. They have been named on a variety of customer satisfaction surveys as one of the best supermarket chains in the country. They have also been on top of the list when it comes to customer service. If you are new to the Southeast or if you are thinking of switching grocery stores, there are a few things that you should know about Publix.
Publix Has an Excellent Coupon Policy
If you are a coupon clipper, the coupon policy at Publix can save you a great deal of money. According to the company, they accept manufacturer’s coupons, coupon from competitors, and internet coupons. The way you can save the most money is to stack your coupons. This means that if you have two or three coupons for the same item, you can use all of them. For example, if you have three $.20 off coupons for the same product, you would receive $.60 off at the checkout. There aren’t many grocery stores who will do this. You can also stack the store’s BOGO offers. This means that you can get a free item, you can use a store coupon and a manufacturer’s coupon. This can result in a discount of up to 80 percent off your final bill.
They Aren’t the Cheapest Supermarket Around
Luckily Publix has a great coupon policy because they don’t have the lowest prices around. A consumer company went to Publix, Trader Joe’s, and Walmart, and bought the store brand of 8 different items at each store in the Jacksonville, Florida area. Walmart had the lowest price, followed by Trader Joe’s, and Publix was the most expensive. A similar study was done in North Carolina with Walmart, Harris Teeter, and Publix. Publix was 2 percent cheaper than Harris Teeter and 20 percent more expensive than Walmart.
The Products in Publix Are Very Easy To Find
If you are planning to pick up a few items at the grocery store and you aren’t sure if Publix carries what you need, you can check your preferred location to see if they have the item in stock. This will save you a trip. If you are in the store and you cannot find an item, there are associates all over the store who know exactly where each item is located. Also, you can use the store’s app to find the aisle where the item is located. Publix makes it as simple as possible to find the items that they need.
Anything in the Store Can Be Returned
If you go shopping at Publix and you are not satisfied with an item that you purchased, you can return it, no questions asked. Even if the item has already been opened, you would still be refunded the full purchase price. This is the store policy of every Publix location.
The Tags On the Shelves Are Coded For Your Convenience
The tags on the shelves where each item is located do more than just tell you the price of the product. They also use icons for you to understand the item. For example, there are colored circles will tell you things like if the product is organic or if it contains organic ingredients. If the product is eligible for Women, Infant, and Children funds (WIC) or if it is eligible for flexible spending account funds (FSA) the tag would not that as well. The people who run Publix want to make shopping was simple and convenient for you.
The Deli Will Make Sandwiches However You Want
When a customer visits the deli, they believe in the idea that the customer is always right. They have a large selection of Pub Subs. The deli also serves the ever popular chicken tenders. If you cannot find what you want on the menu, the staff who runs the kitchen would be more than willing to make your sandwich exactly the way you want it. As long as they have the ingredients in the deli, they will make you what you want. That truly is customer service.
Pet Owners and New Parents Can Save Big At Publix
If you are a new parent, Publix will take care of you. You can join the Publix Baby Club for free where you will receive monthly coupons on baby products until your child turns 2 years old. If you are a first-time mother, you will be given a copy of the book, Caring For Your Baby and Young Child. If you have pets, you can sign up for the Publix Paw Club. As a member, you would have access to monthly coupons on pet toys, treats, and food.
The Publix Promise
Publix cares about its customers and they don’t want them to be overcharged. If a customer is at the register and they are charged more than the shelf price or the sale price, they would be eligible to get the item for free. This excludes alcohol and tobacco products, but anything else will be given for free if the item was not charged correctly.
You Don’t Need a Loyalty Card
In many supermarkets, you need a loyalty card to get the store’s sales and discounts. Publix is not one of them. According to the store’s spokesperson, Publix believes that every customer should be entitled to the discounts, even if they don’t have a card.
The Company Offers Free Antibiotics and Certain Medications
Publix understands that there are some customers who don’t have insurance and they need medication. If a person has a prescription for Amoxicillin, Penicillin, Ampicillin, Sulfamethoxazole, or Ciprofloxacin, and they don’t have insurance, Publix would give them a free 14 day supply. If an adult suffers from high blood pressure or diabetes, the company would offer them a 90-day supply of amlodipine, Lisinopril, or metformin.
Publix is one of the most popular supermarket chains in the United States. The store cares about their shoppers, and they offer them free medications and safety from being overcharged. Publix is also considered to be one of the greatest places for a person to work.